One-step document upload to unlock withdrawals and protect your account
We ask for identity verification before your first withdrawal so we can confirm the account belongs to you and prevent unauthorized payout requests. The process takes one upload session. You provide a clear photo of your national ID card or passport, plus a recent utility bill or bank statement that shows your address, and we review both documents within a few hours.
Once approved, your account stays verified and you can request withdrawals anytime without repeating the process. Verification protects your balance and ensures payouts reach the right wallet.
- Navigate to account verification — When you request your first withdrawal, we'll prompt you to verify. Tap the link or go to your account settings and open the verification tab.
- Upload your national ID or passport — Take a clear photo of your ID card or passport bio page. Make sure all text is readable and the document edges are visible in the frame.
- Add proof of address — Upload a utility bill, bank statement or government letter dated within the last three months that shows your name and current address.
- Wait for approval and start withdrawing — We review documents within a few hours. Once approved, your verification status appears in your account header and you can process withdrawals without delays.